Food safety and allergens
How Foodee checks kitchens
Before a kitchen can take an order, a person at Foodee reviews its food safety certificate and its food license, and approves the kitchen. We record when each document expires. We email the cook 90, 60, and 30 days ahead, and if a document lapses the kitchen is hidden automatically until a new one is approved.
What we do not do
Foodee is a marketplace. We do not inspect kitchens, taste food, or prepare it. Cooks are independent businesses, and they are responsible for following the food laws that apply to them. Our checks are a safeguard, not a guarantee.
Cottage food and home kitchens
Some kitchens are licensed home kitchens (in Connecticut, Cottage Food Operators). Their licenses cover only certain shelf-stable foods, so those kitchens can only list shelf-stable dishes, and their pages say they are made in a licensed home kitchen.
Allergens
Every dish lists its ingredients and which of the 9 major allergens it contains (milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy, sesame). That information comes from the cook. Home and small kitchens often handle several allergens, so cross-contact is possible even when an allergen is not listed. If you or someone you are feeding has a serious allergy, message the cook before you order and ask directly.
Handling your order
Refrigerate perishable food promptly, reheat it until it is steaming hot, and throw away anything that has sat out too long or smells or looks wrong. When in doubt, throw it out.
Something went wrong?
Tell us. Food safety reports are read first. If you are ill, contact a doctor and your local health department.